Skip to content

Corporate training & capability

Build capability that performs in the real world.

Not generic classroom training. Practical programmes, designed and delivered by practitioners, that change how your people work.

Request Corporate TrainingTalk to an Expert
A facilitator leading a training session

Our approach

Training that sticks.

  1. 01

    Diagnose

    We start with your targets, your people and the gaps that matter.

  2. 02

    Design

    Programmes built around your market, your products and real cases.

  3. 03

    Deliver

    Practitioner facilitators, in-person or virtual, for teams of any size.

  4. 04

    Reinforce

    Tools, follow-up and measures that keep the learning in daily work.

Training Programmes

Capability across the business.

Explore Upswing's flagship training programmes across the capabilities that matter most to modern organisations. Programmes can be combined and tailored to meet specific organisational objectives, teams and performance priorities.

01

Sales, Business Development & Revenue Growth

Professional selling, pipeline discipline and revenue growth.

8 programmes

  • Sales Fundamentals & Professional Selling Skills
  • Lead Generation, Prospecting & Opportunity Development
  • Sales Funnel & Pipeline Management
  • Consultative Selling & Solution-Based Sales
  • Sales Negotiation, Objection Handling & Closing
  • Customer Acquisition & Revenue Growth
  • Key Account Management & Strategic Relationship Selling
  • Sales Leadership & Performance Management
02

Customer Experience & Relationship Management

Service, relationships and loyalty that keep customers.

5 programmes

  • Customer Relationship Management Excellence
  • Customer Experience Management
  • Customer Service Excellence
  • Customer-Centric Business & Service Management
  • Customer Loyalty, Retention & Relationship Growth
03

Leadership, Management & People Performance

Leaders, managers and teams that perform.

7 programmes

  • Leadership Excellence & Executive Leadership
  • Management Excellence & Managerial Effectiveness
  • Supervisory Skills & Frontline Management
  • Emotional Intelligence, Influence & Executive Presence
  • Building High-Performance Teams
  • Performance Management, Coaching & Employee Development
  • Conflict Management, Difficult Conversations & Workplace Effectiveness
04

Banking & Financial Services

Operations, credit and growth for banks and financial institutions.

6 programmes

  • Banking Operations & Branch Management
  • Banking Services Excellence & Operational Performance
  • Financial Services Strategy & Business Growth
  • Credit Risk Management & Credit Analysis
  • Financial Services Marketing & Relationship Management
  • Financial Services Innovation, Transformation & Future Banking
05

Agency Banking, Digital Finance & Financial Inclusion

Agent networks, digital finance and inclusion at scale.

5 programmes

  • Agency Banking Operations & Management
  • Agent Network Development & Performance Management
  • Digital Financial Services & Digital Finance Strategy
  • Financial Inclusion Strategy & Market Development
  • Fintech, Payments & Digital Financial Services Innovation
06

Risk, Compliance, Fraud & Information Security

Managing risk, compliance, fraud and information security.

5 programmes

  • Enterprise Risk Management
  • Regulatory Compliance & Compliance Risk Management
  • Financial Crime, Fraud Prevention, AML & CFT
  • Cybersecurity & Information Security Management
  • Data Privacy, Protection & Digital Risk Management
07

AI, Digital Transformation & Business Technology

Practical AI, data and digital transformation for business.

6 programmes

  • Artificial Intelligence for Business Leaders & Managers
  • AI-Powered Productivity & Business Performance
  • AI for Sales, Marketing & Customer Experience
  • AI-Powered Business Automation & Intelligent Workflows
  • Digital Transformation & Digital Business Strategy
  • Data Analytics, Business Intelligence & Data-Driven Decision Making
08

Marketing, Digital Marketing & Market Growth

Marketing strategy, digital channels and campaign performance.

4 programmes

  • Strategic Marketing Management
  • Digital Marketing & Social Media Strategy
  • Digital Relationship Marketing & Customer Engagement
  • Marketing Analytics, Customer Insights & Campaign Performance
09

Strategy, Innovation & Organisational Transformation

Strategy, innovation and change that delivers.

5 programmes

  • Business Strategy & Strategic Execution
  • Strategic Planning, Performance & Business Execution
  • Design Thinking, Innovation & Customer-Centric Problem Solving
  • Change Management, Organisational Transformation & Resilience
  • Business Model Innovation, Growth & Strategic Agility
10

Entrepreneurship & Business Growth

Founding, financing and scaling growing businesses.

4 programmes

  • Entrepreneurship & Business Fundamentals
  • Business Opportunity Development & Business Planning
  • Entrepreneurial Finance, Financial Management & Capital Raising
  • Business Growth, Digital Entrepreneurship & Scale

Formats

Delivered the way your teams work.

In-house programmes

Tailored for one organisation, delivered at your location or virtually.

Leadership retreats

Focused strategy and leadership sessions for executive teams.

Field-force training

Hands-on preparation for agents, sales teams and field staff.

Programmes can be delivered as focused workshops, multi-day interventions, leadership sessions, field-force programmes or tailored organisational capability programmes.

Next step

Ready to build your team's capability?

Tell us about your team and objectives. We'll propose a programme.

Request Corporate Training